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Contact Us

Customer Service:

Our Mailing Address:

Email: greaves@greavesjams.com
Order Desk: 1-800-515-9939
Fax: 905-468-0071

Greaves Jams & Marmalades
Box 26
Niagara-on-the-Lake, Ontario
Canada L0S 1J0

Store Address:

Factory Address:

Greaves Jams & Marmalades
55 Queen Street
Niagara-on-the-Lake, Ontario
L0S 1J0

Greaves Jams & Marmalades
1 Walker Road
Niagara-on-the-Lake, Ontario
L0S 1J0

Our Customer Service is open to serve you Monday –Friday 9:00am –4:00pm year round except for Canadian Statutory Holidays and a much deserved break observed between Christmas Day and New Years Day.  You can email us at any time at greaves@greavesjams.com for a response within 1 business day.

For your convenience, our Retail Store is open 7 days a week, year round except Christmas Day.  Hours of operation in the Winter 10:00 –5:00pm, Summer 9:30am –8:00pm.  They would be happy to receive your order by phone at 905-468-7831.  They can not however check the status of an existing order; this must be done through our customer service desk at 905-468-3608 or greaves@greavesjams.com .   

Communicate with Us!

We always love to hear from our customers, and to receive your recipe and product usage ideas.  Send your questions, comments, recipes, suggestions to greaves@greavesjams.com


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© Copyright 2021 Greaves Jams and Marmalades, P.O. Box 26, Niagara-on-the-Lake, ON, Canada, L0S 1J0
Office Phone: 1-905-468-3608 or Canada and USA Toll Free 1-800-515-9939
Office Hours: Monday to Friday 8:30am to 4:30pm E.S.T., except Canadian Statutory Holidays
Retail Store Hours: open 7 days a week - hours vary based on the season (closed Christmas Day) Retail Store Phone 1-905-468-7831
Tuesday 19 October, 2021 | 15475871 requests since Sunday 02 October, 2005