Contact Information

Customer Service
greaves@greavesjams.com
Telephone:       905-468-3608
Order Desk:  1-800-515-9939
Fax:       905-468-0071

Our Customer Service is open to serve you Monday – Friday 9:00am – 4:00pm year round except for Canadian Statutory Holidays and a much deserved break observed between Christmas Day and New Years Day.  You can email us at any time at greaves@greavesjams.com for a response within 1 business day.

For your convenience, our Retail Store is open 7 days a week, year round except Christmas Day.  Hours of operation in the Winter 10:00 – 5:00pm, Summer 9:30am – 8:00pm.  They would be happy to receive your order by phone at 905-468-7831.  They can not however check the status of an existing order; this must be done through our customer service desk at 905-468-3608 or greaves@greavesjams.com .   

Communicate with Us!

We always love to hear from our customers, and to receive your recipe and product usage ideas.  Send your questions, comments, recipes, suggestions to greaves@greavesjams.com . 

Our Mailing Address:

Greaves Jams & Marmalades
Box 26
Niagara-on-the-Lake, Ontario
Canada   L0S 1J0

Customer Service

greaves@greavesjams.com
Telephone: 905-468-3608
Order Desk: 1-800-515-9939
Fax: 905-468-0071

Store Address:

Greaves Jams & Marmalades
55 Queen Street
Niagara-on-the-Lake, Ontario
L0S 1J0
905-468-7831

Factory Address

Greaves Jams & Marmalades
1 Walker Road
Niagara-on-the-Lake, Ontario
L0S 1J0
905-468-3608